STEP 1: Assess the situation
Find out exactly what has happened and assess the situation by asking these questions.
- Is there an ongoing risk to your child?
- Are there any other injured people?
- Should you call an ambulance?
STEP 2: Don’t risk endangering yourself
You won’t be any good to your child if you are injured. If it’s unsafe to remove your child from a dangerous situation, call an ambulance.
STEP 3: Serious injuries need to be treated quickly
Any injuries that threaten your child’s life, such as blood loss or the inability to breathe, must be dealt with immediately. Completing your first aid training will equip you with dealing with injuries while waiting for medical assistance.
STEP 4: Get help
Don’t try and save your child on your own. Call for help and direct them to call an ambulance, help you move your child or clear the area.
First aid kits
A well-stocked first aid kit will help you handle an emergency at moment’s notice. First aid kits can be bought from your local pharmacy, St John Ambulance or the Australian Red Cross.
A first aid kit should contain the following.
Dressings
- crepe bandages in various sizes
- gauze squares for cleaning wounds
- non-stick squares for dressing wounds
- adhesive tape
- cotton wool swabs
- sticking plaster
- clean, non-fluffy cloth or clear plastic film to cover burns until seen by a doctor
Creams, lotions, medications
- antiseptic solution
- calamine lotion
- saline eye wash
- spray for treating stings
- paracetamol tablets and liquid with child-restraint lids
General first aid equipment
- safety pins
- scissors
- tweezers
- disposable gloves
Emergency numbers
It’s a good idea to keep a list of emergency numbers next to your phone, just in case.
- Police, Ambulance, Fire Department: 000 (or 112 if you're out of mobile range)
- Poisons Information Line: 13 11 26 (Australia-wide, 24 hours a day)
- Health Direct Australia: 1800 022 222 (Free call, Australia-wide)
- Pregnancy, Birth & Baby Helpline: 1800 882 436
- Your family doctor, neighbour and relative




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